Privacy Policy
Effective Date: 03/10/2025
LawAssist Concierge LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lawassistconcierge.com ("Website") and use our services.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our Website or services.
1️⃣ Information We Collect
We collect personal and non-personal information to provide our legal concierge and research services.
A. Personal Information (Provided by You)
We collect the following information when you use our services:
✔ Name
✔ Email address
✔ Phone number
✔ Legal issue details (for attorney matching)
✔ Billing and payment information (processed securely)
B. Automatically Collected Information
When you visit our Website, we may collect:
✔ IP address
✔ Browser type & device information
✔ Pages visited on our Website
✔ Cookies and tracking technologies (for site performance & analytics)
We do not collect sensitive personal information such as Social Security numbers or financial account details outside of payment processing.
2️⃣ How We Use Your Information
We use your information to:
✅ Provide legal concierge and research services.
✅ Match you with attorneys based on your legal needs.
✅ Process payments and send confirmation emails.
✅ Improve our Website and customer experience.
✅ Respond to customer support requests.
🚫 We do NOT sell or rent your personal information to third parties.
3️⃣ How We Share Your Information
We may share your information with:
✔ Verified attorneys – To provide referrals for legal assistance.
✔ Payment processors – For secure payment transactions (Stripe, Zen Payments, or others).
✔ Service providers – For website hosting, email communication, or analytics.
✔ Legal authorities (if required by law) – If requested by courts, law enforcement, or regulators.
We never sell or misuse your data.
4️⃣ How We Protect Your Information
We take data security seriously and use:
✔ SSL encryption for secure transactions.
✔ Restricted access to personal data (only authorized personnel).
✔ Firewall and anti-malware protection for our systems.
However, no online system is 100% secure. While we implement security measures, we cannot guarantee absolute protection from cyber threats.
5️⃣ Cookies & Tracking Technologies
We use cookies and tracking tools (Google Analytics, Facebook Pixel, etc.) to:
✔ Improve Website performance.
✔ Understand user activity.
✔ Provide better customer service.
You can disable cookies in your browser settings, but this may affect site functionality.
6️⃣ Your Rights & Choices
You have the right to:
✔ Access your personal information.
✔ Request deletion of your personal data.
✔ Opt out of marketing emails (unsubscribe link provided).
✔ Update your information by contacting us.
To exercise these rights, email us at info@lawassistconcierge.com.
7️⃣ Payment & Data Processing
All payments are processed securely through third-party providers such as Stripe, Zen Payments, or Authorize.net. We do not store credit card details on our servers.
If you dispute a charge or request a refund, please refer to our Refund Policy.
8️⃣ Data Retention
We retain your information for as long as necessary to:
✔ Provide our services.
✔ Comply with legal obligations.
✔ Resolve disputes.
After this period, we securely delete or anonymize the data.
9️⃣ Third-Party Links
Our Website may contain links to third-party sites (e.g., attorney websites). We are not responsible for their privacy practices. Please review their policies before sharing personal data.
🔟 Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page, and the updated "Effective Date" will be noted. Your continued use of our services means you accept the updated policy.
📍 Contact Us
If you have any questions about this Privacy Policy, contact us:
📍 Business Name: LawAssist Concierge LLC
📍 Location: Port Saint Lucie, FL
📧 Email: info@lawassistconcierge.com
🌐 Website: lawassistconcierge.com